Safety on the Road Starts with Us. Get to Know Us
Safety on the Road Starts with Us. Get to Know Us
Last update: 03/14/2025
At LPL Group Insurance, we prioritize your privacy and are dedicated to protecting your personal information. This Privacy Policy explains:
We may collect and process the following categories of personal information:
A. Personal Identifiers
–Basic Information: Name, address, email address, phone number, date of birth.
–Government Identifiers: Social Security Number (SSN), driver’s license number, passport information.
B. Financial Information:
–Payment Details: Credit/debit card information, bank account details for premium payments and claims processing.
–Financial Transactions: Records of payments made and received.
C. Insurance Information
–Policy Details: Information related to your insurance policies, coverage, claims history.
–Risk Assessment Data: Information used to assess risk and determine premiums.
D. Digital Information
–Online Activity: IP address, browser type, device information, operating system, and browsing behavior on our website.
–Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance user experience.
E. Communication Data
–Interaction Records: Records of your communications with us via phone, email, chat, or other channels.
–Marketing Preferences: Information regarding your preferences for receiving marketing communications.
F. Third-Party Information
–Affiliates and Partners: Information from third-party services, affiliates, and partners to enhance our services.
–Public Records: Information obtained from publicly available sources.
We collect personal information through the following methods:
A. Direct Collection
–Forms and Applications: Information you provide when filling out forms, applications, or surveys.
–Account Registration: Data provided during the creation of your account or profile.
B. Indirect Collection
–Cookies and Tracking: Automatically collected data through your use of our website and services.
–Third-Party Sources: Information from partners, affiliates, and public databases.
C. Transactional Interactions
–Purchases and Claims: Data collected during the purchase of insurance policies and processing of claims.
We utilize your personal information for various purposes, including but not limited to:
A. Service Provision
–Policy Administration: Managing your insurance policies, processing claims, and providing customer support.
–Transaction Processing: Handling payments, refunds, and other financial transactions.
B. Communication
–Customer Service: Responding to inquiries, providing support, and communicating policy updates.
–Marketing and Promotions: Sending information about new products, services, offers, and updates (with your consent).
C. Improvement of Services
–Product Development: Enhancing our services based on your feedback and usage patterns.
–Website Optimization: Improving user experience through analysis of website traffic and interactions.
D. Legal and Compliance
–Regulatory Compliance: Adhering to legal obligations and industry regulations.
–Fraud Prevention: Detecting and preventing fraudulent activities and ensuring the security of our services.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
As a California resident, you are entitled to specific rights regarding your personal information. These include:
A. Right to Know
–Access Information: Request details about the personal information we collect, use, share, or sell.
–Disclosure: Understand the sources from which we collect your data and the purposes for which it is used.
B. Right to Delete
–Removal of Data: Request the deletion of your personal information, subject to certain exceptions (e.g., data necessary to complete transactions or comply with legal obligations).
C. Right to Opt-Out
–Do Not Sell: Opt-out of the sale of your personal information. While we do not sell personal data, you have the right to opt-out of the sharing of your data for certain purposes.
D. Right to Non-Discrimination
–Equal Treatment: Receive equal service and pricing even if you exercise your privacy rights.
To exercise any of your CCPA rights, please contact us using the information provided below. We may require verification of your identity to process your request.
Contact Methods:
–Phone: 512-612-9584
–Email: info@lplgroupinsurance.com
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Securing data transmissions and storage.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Audits: Conducting regular security assessments and audits to identify and mitigate vulnerabilities.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of data and its intended use.
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
Analyze Usage: Understand how users interact with our site to improve functionality and content.
Personalize Content: Provide customized content and advertisements based on your preferences.
Measure Effectiveness: Assess the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings or by using our Cookie Policy (if applicable).
Your personal information may be transferred to and processed in countries outside of California or the United States. We ensure that such transfers comply with applicable data protection laws and that your data is adequately protected.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors without verifiable parental consent. If we become aware of such data collection, we will take steps to delete the information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the effective date and providing a summary of changes on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.
See our Terms and Conditions.
We’re not just an insurance provider; we’re your dedicated advocate, committed to delivering exceptional service and support every step of the way.
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